I bought several items from Webike Japan directly (not eBay) and was very satisfied with their service.
Bought a rear rack, that was FedExed to Israel and arrived quickly (I needed it delivered fast), and is a decent quality for the price
Bought a sissy bar that got stuck in Israeli customs and was returned to sender after a month - I received a refund for cost minus shipping without a problem
Bought to side racks for saddlebags, which were shipped by FedEx (mainly due to low cost vs. headache with Israeli customs) - arrived quickly and are of excellent quality.
The one complaint I have is that my phone number was not correctly printed on the package so FedEx were unable to contact me to arrange delivery - I will pay more attention next time I order from them.